Hikmah Support
Your Islamic companion — Prayer, Quran, Qibla & more
Frequently Asked Questions
Prayer times seem inaccurate
Make sure location services are enabled for Hikmah. Go to Settings → Hikmah → Location and set it to "While Using the App" or "Always". You can also manually select your city in the app's settings.
Qibla direction is not correct
Hold your phone flat and away from magnetic interference (metal objects, electronics). Calibrate your iPhone's compass by moving it in a figure-8 motion if the direction seems off.
Audio playback stops in the background
Go to Settings → General → Background App Refresh and make sure it's enabled for Hikmah. Also check that Low Power Mode isn't active.
How do I change the prayer time calculation method?
Open Hikmah, go to Settings → Prayer Times → Calculation Method and choose the method recommended for your region.
Is my data private?
Yes. Hikmah does not collect or share any personal data. Location is used only for prayer time calculations and Qibla direction — it is never stored or transmitted.
Still need help?
Reach out and we'll get back to you as soon as possible.
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